David's Blog

Your property has standards. Your training is comprehensive. Your processes are documented. And somehow, guest experience varies wildly depending on who's working. The difference isn't training, it's leadership.

David Alison

Your team knows the regulations. Your compliance training is current. Your systems are audited. And somehow, decisions still get made that you wouldn't approve because people don't know the rules, but because they're navigating pressures the rules don't address.

David Alison

What leadership is today and what it will be tomorrow has become more confusing than ever. A thousand experts promote a million ideas about how to do it right. How can you find your path? A set of shared values will always be the common thread across all leadership issues.

David Alison

Business events have a formula. Registration, exhibit halls, keynote speeches, networking, repeat. Sure, the names change, the banners look different, and the swag bags come and go, but the overall experience? Pretty predictable. And that’s the problem. Attendees don’t just want another event. They want an event that speaks directly to them in a way that matters and connects with what they care about. That’s where shared values come in.

David Alison

In every keynote I share this simple hack to help folks uncover what people value. The Three Telltale Questions have been tested on people from around the world – they never fail to shed light on what people truly value.

David Alison

Organizations everywhere are investing in AI. They’re running demos, buying tools, building sandboxes... and still hitting walls. The problem isn’t the software. It’s the software’s reception. People resist AI not because they’re anti-innovation, but because it doesn’t feel like it was made for them.

David Alison

Every leadership book talks about trust. Be authentic. Keep your commitments. Lead with transparency. You know the script. And you've also watched trust erode in organizations that checked every box.

David Alison

Let’s face it: meeting/event planners have a tough job. And if you’re in the hotel industry trying to attract them, you’re in for some stiff competition. But what if you could peer into their minds, understand what makes them tick, and tailor your offerings to align with what truly matters to them? Clearly you’d have a major advantage. So that’s exactly what I’ve set out to share with you in this article.

David Alison

You've read the books on feedback. You've practiced the frameworks. You've prepared your talking points. And somehow, the conversation still went badly defensive reactions, damaged relationships, and nothing actually resolved.

David Alison